Dyslexic.com: Terms and conditions of sale

In General

Iansyst Ltd (We, Us, Our) owns and operates this Website; dyslexic.com.  This document governs your relationship with Us. Your access to and use of this Website, the products and services available through this Website (collectively, the “Services”) are subject to the following terms, conditions and notices (the “Terms of Service”). By using the Services, You are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or this entire Website.

This Website may contain links to other websites (the “Linked Sites”), which are not operated by Us. We have no control over Linked Sites and accept no responsibility for them or for any loss or damage that may arise from your use of them. Your use of Linked Sites will be subject to the terms of use and service contained within each such site.

Privacy Policy

Our privacy policy, which sets out how we will use your information, can be found on our website: http://www.dyslexic.com/privacypolicy.
By using our Services, you consent to the processing described therein and warrant that all data provided by you is accurate, current and complete in all respects. You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.

Prohibitions

You must not misuse this Website. You will not: Commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breach of these provisions may constitute a criminal offense and we will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any Linked Sites.

Intellectual Property, Software and Content

The intellectual property rights in all software and content (including photographic images) made available to you on, or through this Website remain the property of Us or Our licensors and are protected by copyright, IP laws and treaties around the world. All such rights are reserved by Us and Our licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on Our Services nor may you use any such content in connection with any business or commercial enterprise.

Terms of Sale

By placing an order you are offering to purchase a product or service, on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and subject to any delays resulting from postal delays or a ‘force majeure’ for which we will not be responsible.

In order to contract with Us you must possess a valid credit or debit card issued by a bank acceptable to us, or purchase by PayPal. We retain the right to refuse any purchase request made by you. If your order is accepted we will inform you by email.

When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card or PayPal Account used, legally allowed to place your order and that there are sufficient funds to cover the cost of the goods.

(a) Our Contract

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the ordered goods have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed. Dispatch of goods and/or services may be via physical delivery, personal service delivery or by electronic means; in the case of digital software or communicated software license keys.

(b) Pricing and Availability

All prices advertised are subject to change from time to time, where prices differ between the advertised price and order acceptance, we will confirm the final price with order acceptance.

Whilst we try and ensure that all details, descriptions and prices which appear on Our Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we may treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.

(c) VAT Relief for individuals with disabilities
In certain circumstances where individuals with disabilities are buying products that have been designed for people with disabilities, for personal use, can claim for UK VAT Relief (i.e. not paying the standard VAT portion of the price).

Information on VAT Relief is available online, including who and what qualifies for VAT Relief, please see both our website and the government website linked below:
https://www.dyslexic.com/vat/
https://www.gov.uk/financial-help-disabled/vat-relief.
The above two website links, and content therein, are for reference and do not form part of our ‘terms of service’.

If you qualify for VAT Relief, you can make a declaration in the ‘Order Notes’ area on our website shopping cart to request this.  By doing so you confirm that you are aware of the conditions surrounding the VAT relief. VAT relief from purchases on this website will then be applied in retrospect (i.e. a partial refund of the VAT paid that has VAT Relief applied).

(d) Payment

Upon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Your card will be debited upon authorisation being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been dispatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.

Disclaimer of Liability

The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy.

Unless expressly stated to the contrary to the fullest extent permitted by law iansyst Ltd and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

We shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services.

Whether these arise out of, or relate to the use, inability to use, performance issues or failure of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise.

This does not affect our liability for death or personal injury arising from our negligence, fraudulent misrepresentation, and misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

Linking to this Website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.

Disclaimer as to ownership of trademarks, images of personalities and third party copyright

Except where expressly stated to the contrary all persons (including their names and images), third party trademarks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with Us and you should not rely on the existence of such a connection or affiliation. Any trademarks/names featured on this Website are owned by the respective trade mark owners.

Where a trademark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to Our business.

Indemnity

You agree to indemnify, defend and hold harmless Iansyst Ltd, our directors, officers, employees, consultants, agents, and affiliates, from any and all reasonable third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use of this Website or your breach of the Terms of Service.

Variation

We shall have the right in our absolute discretion at any time and without notice; to amend, remove or vary the Services and/or any page of this Website.

Invalidity & Applicable law

If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect.

So far as possible where any clause or sub-clause or part thereof can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause or sub-clause as is permitted by English law.

These terms of service and our operations are subject to the law and courts of England.

 

 

Complaints

We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments:

By post:                Customer Services, iansyst Ltd, Fen House, Fen Road, Cambridge, CB4 1UN
Telephone:         01223 420 101
Email:                    customerservices@iansyst.co.uk

Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions in part or in full.

Entire Agreement

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and us. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of iansyst Ltd.